Office of the Chief Information Officer (OCIO)
Within the OCIO, NLT supports the Expeditionary Enterprise Engineering branch (E3) which provides survivor‐centric support of the FEMA enterprise through the field‐based integration and implementation of emerging technologies, enabling citizens and first responders to prepare for, protect against, respond to, recover from and mitigate all hazards.
- Enterprise IT Management & Modernization
NLT is responsible for ongoing operation, management, and modernization of the entire E3 information systems infrastructure including all servers, databases, application software, web and data services for headquarters and the FEMALab.
The NLT team provides expert systems architecture design, development, and operational support for a variety of complex Windows and Linux based computing environments and mission critical Geospatial databases and software, both internally and public facing, that power web services and applications across the agency. This work also includes continuous monitoring, system and software updating, applying security patches, database and systems backups, user management, and customer support.
The team is leading the design, planning, and migration of E3 systems to new state-of-the-art server and storage hardware and integration to virtual environment configurations that will provide improved standardization, scalability, security, performance, and management efficiency.
- Application Development
The NLT team also provides support to numerous branches in all echelons of FEMA in developing web and data services applications, Common Operational Pictures (COPs) and other analytical tools that integrate disparate Geospatial and other data for visualization to provide situational awareness to support a variety of preparedness, response, and recovery activities across the agency, region, and in the field.
The team provides continuous development and management of numerous enterprise data and application services that form part of a larger Services Oriented Architecture (SOA) including those that serve and integrate many datasets available on https://www.fema.gov/data-feeds.
- Field Support
When disasters strike, Federal, State, local, tribal, nongovernmental and private-sector organizations led by FEMA, establish a Joint Field Office (JFO) as a local coordination center to facilitate field-level domestic incident management activities related to prevention, preparedness, response and recovery.
The NLT team is responsible for managing and deploying specially configured mobile servers, laptops, and other equipment to the JFOs and the Incident Management Assistance Teams (IMAT) to meet important software and data needs during times of emergency. This includes developing and implementing standardized operating system and software configurations (including Oracle, ESRI, Hazus, etc.) for FEMA’s data-centric field activates.
The NLT team pioneered the development of an innovative field deployable miniature cloud environment to support the JFOs demanding computing needs before internet connectivity is established, enabling rapid access to specialized Geospatial software and data systems.
Office of Response and Recovery (ORR)
Within the ORR, NLT supports the Analytics and Geospatial Tradecraft Section (AGTS) which provides Geospatial planning, coordination, technical development, training, and standardization of business procedures and products throughout the agency. The NLT team helps improve access to accurate, timely, and relevant geospatial information and supports national preparedness directives to improve analytics through the use of geospatial information management and technologies. NLT also assists AGTS in maintaining awareness and ensuring appropriate use of tools, techniques, procedures, plans, and policies regarding FEMA’s geospatial activities.
- Geospatial Analytics & Production
NLT provides critical Geospatial mapping, analysis, and map production serving the National Response Coordination Center (NRCC), Joint Field Offices (JFOs), regional offices, and other branches. This work includes the regular integration of various datasets to generate a variety of complex risk and impact analyses and enable improved situational awareness during disaster events.
The NLT team has also employed the use of unique web-enabled GIS and Remote Sensing technologies to rapidly conduct damage assessments for a variety of disasters types and for unprecedentedly larges areas such as required for hurricane Sandy.
NLT also has advanced the standardization of a series of critical analyses and map templates to improve consistency and allow for easier sharing of data and maps across FEMA.
- Data Management & Publishing
The NLT team provides subject matter expertise in designing and developing a comprehensive plan for the management and publication of geospatial data at FEMA. This work involves conducting needs assessments and data and map inventories to formulate best practices to achieve more standard, consistent, and secure processes for the collection, storage, organization, access, and dissemination of geospatial data across the agency including for the FEMA Geospatial Platform.
- Application Development
The NLT team provides support in the development and integration of applications, such as ESRI and WebEOC, to improve access and visualization of Geospatial information to improve situational awareness during disasters, as well as, then development of tools and scripts for improving the compilation, quality control, and transfer of data and maps to improve workflow among data produces and consumers.
- Training & Outreach
NLT also assists with various documentation, training, and outreach initiatives including the writing of technical manuals, development of standard operating procedures (SOPs), establishment of data standards, training of FEMA and FEMACorps staff, and coordination and outreach among internal working groups and federal, state, local, and non-profit partners.
NLT’s management responsibilities cover multiple federal and contractor teams in multiple branches of FEMA. NLT provides management support at both the program and project level including comprehensive management for all task areas including careful monitoring of planned activities versus actual accomplishments, critical project issues, budget, schedule, personnel, subcontractors, invoicing, and other monthly reporting requirements. Project level management includes oversight of specific technology implementation and development projects including large-scale infrastructure modernization, virtualization, application development, and Geospatial data analysis and management projects.
Disaster Response & Surge Support
NLT has successfully managed responses to events of varying type, size, and scope including the massive scaling up required to respond to Hurricane Sandy which included the rapid onboarding of partners and subcontractors. NLT has built a unique capability to respond to FEMA’s dynamic staffing and services needs in order to effectively respond to disasters across the U.S. Over the years, NLT has deployed equipment and teams of specialists to assist in responding to FEMA’s most complex technical challenges during disasters.
Digital Flood Insurance Mapping
As a subcontractor, NLT has produced a series of Digital Flood Insurance Rate Maps (DFIRMs) for FEMA. NLT provided comprehensive data editing and quality control (including boundary revisions, topological enforcement, annotation placement, and quality control on the generation of numerous data geospatial data layers used in DFIRMs for Washington, Allegany, and Carroll Counties in Maryland.
EADIS (Enterprise Application Development Integration and Sustainment (EADIS) 6 year $1 billion IDIQ contract with ICIO under IBM.
Systems Engineering and Technical Assistance (SETA) 5-year IDIQ contract with ICIO, with total ceiling of $290 million.
GSA Stars II 8(a) Government-wide Acquisition Contract (GWAC)